| Thank you for visiting our online store and for your interest in Julie Cuy-A Teaspoon of Honey products. About our marble plaques: Our plaques are crafted from tumbled marble. As marble is a natural material, it is guaranteed to have color and texture variations and other inconsistencies. The stones are a lot like people. None is perfect or like another, but what makes it different makes it beautiful. Although our marble plaques are coated with a thin layer of acrylic, they are intended primarily for indoor decorative purposes or in an outdoor covered area that is shielded from the elements. To clean just wipe with a damp cloth. Do not submerse in water. Tiles may be used as cold drink coasters but should not be exposed to heat or used as trivets or hot pads. Shipping: Our shipping charges are based on the following purchase price table and our carriers are UPS, FedEx Ground and USPS. We reserve the right to select the carrier, enabling us to continue bringing you the most economical shipping rates. Transit times may vary but will generally be from 3-5 days. If you need more detailed information or have a special shipping request please contact us and we will do everything we can to accomodate you! Shipping charges are non-refunable on returned items unless defective. $0 - $19.99 (+$5.95 shipping) $20.00 - $49.99 (+$8.95 shipping) $50.00 - $74.99 (+$9.95 shipping) $75.00 - $99.99 (+$12.95 shipping) $100.00 - $149.99 (+$14.95 shipping) $150.00 - $199.99 (+$16.95 shipping) $200.00 - $299.99 (+$18.95 shipping) $300.00 - $399.99 (+$20.95 shipping) $400.00 & up* (+$24.95 shipping) *If your order exceeds a 15 lb shipping weight, the above rates may not apply. However, you will be informed of the actual shipping costs before your order is processed. Returns: We want to make sure you are fully satisfied with your purchase. Returns will gladly be accepted within 30 days on all merchandise in it's origninal packaging and condition. Please note that personalized and custom orders are not returnable. Please feel free to call or e-mail us with any questions or requests. Thank You! (925)292-1023 Livermore, CA 94550 jcuy@comcast.net |